What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

BETTER BUSINESS BUREAU

Bad airline service? Try complaining to the Better Business Bureau

March 20, 2009

Is the Better Business Bureau an effective tool against bad airline service? The surprising answer may be: yes.

Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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