Remember Jerry Ginnis, the traveler who booked a Bermuda vacation online, only to have the reservation taken over by a travel agent? The original story provoked an outcry from the travel agency community, and a follow-up post did little to placate it. I didn’t name the travel agency in either post because I wanted to wait for its its side of the story. Well, the wait is over.
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Bermuda
What does a country owe you when its customs agents give you the once-over at the border, even though you’re completely innocent of any criminal activity? Should it refund your vacation? That’s the question Regina Hutchings, a social worker from Media, Pa., wants Bermudan officials to answer.
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