They say there are two sides to every story. But in today’s installment of “Can this trip be saved?” there are three.
BEREAVEMENT FARES
Here’s a rather macabre reason for being a Delta Air Lines frequent flier: access to bereavement fares.
What’s with the sudden airline niceness? Yesterday, I reported that American Airlines did right by one of its customers after his ticket credit expired. Today, it’s United’s turn.
Bereavement fares may be a dying breed, but some airlines still offer them — with strings attached. Sandra Ball was told she didn’t qualify for a Northwest Airlines special fare because she wasn’t a member of WorldPerks, the airline’s frequent flier program. Can it do that?

Elliott is consumer advocate
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