Sherrie Peters’ case makes me uncomfortable, and not just because it involves bedbugs.
A cruise can be a terrific culinary experience, from fine dining restaurants to the midnight buffet. But customers don’t expect to be on the menu.
When Sandy Sloane planned her 10-night trip to Prague, Berlin and London, she booked her family’s accommodations through Airbnb. After two nights at the first Airbnb in Prague, she was certain she had bedbug bites all over her body. What she did next (and what she didn’t do) made it impossible for us to take her case.
When Julia Ingle books a four-day stay at a Days Inn in San Antonio through Hotwire.com, she isn’t expecting a broken box spring, bloodstained sheets and bedbugs. But that’s exactly what she gets. What she doesn’t get is a refund from Days Inn. Can our advocates help her get compensated for what she got?
Rob Faunce’s trip to Paris is one he’ll remember – for all the wrong reasons.
First he was mugged. Then his room was infested with bedbugs. And to add insult to actual injury, although the hotel staff expressed sympathy for Faunce, they sent him back to Hotwire when he asked for compensation. And yes — Hotwire refused to issue Faunce a refund.
Dogs sniffing for bed bugs. If you’ve never heard of it, don’t worry — neither had I, until Roxana Sierra asked us for help with a $660 bill. I’ll let her pick up this story.
Patricia Sweeney says she suffered multiple bug bites on a recent Delta Air Lines flight from Atlanta to New York. “The bites were most likely bed bugs or fleas,” she says. “I had a severe reaction to them and developed an infection.”
Oh, I realize the headline will make this case look like a really bad Twilight sequel. (Is there any other kind?) But I’m serious, and so is Ed Lawrence, the victim.
The Stanley Hotel is an historic resort in Estes Park, Colo., perhaps best known for inspiring Stephen King to write his horror masterpiece The Shining. And also, bedbugs — if Julie Kobayashi has her way. Get those images of Jack Nicholson typing “All work and no play makes Jack a dull boy” out of your head. This spat reminded me of the recent exchange between Elizabeth Becton and McBee Strategic.