Patricia Sweeney says she suffered multiple bug bites on a recent Delta Air Lines flight from Atlanta to New York. “The bites were most likely bed bugs or fleas,” she says. “I had a severe reaction to them and developed an infection.”
BEDBUGS
Oh, I realize the headline will make this case look like a really bad Twilight sequel. (Is there any other kind?) But I’m serious, and so is Ed Lawrence, the victim.
The Stanley Hotel is an historic resort in Estes Park, Colo., perhaps best known for inspiring Stephen King to write his horror masterpiece The Shining. And also, bedbugs — if Julie Kobayashi has her way. Get those images of Jack Nicholson typing “All work and no play makes Jack a dull boy” out of your head. This spat reminded me of the recent exchange between Elizabeth Becton and McBee Strategic.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an