What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
No recent story has generated more hate mail than my investigation of hotels that don’t change their sheets between guests.
When Erin Hott checks into her hotel, she’s shown to a room with an unmade bed. When she asks for clean sheets, an employee tells her they can’t change her linen until the next day. And if she doesn’t like it, she can find another hotel, but she’ll still have to pay for her room. Whatever happened to customer service?
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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