What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
A few weeks ago I got into trouble for claiming it was difficult to find a hotel in Las Vegas that didn’t charge a resort fee.
Here at the travel industry’s unofficial complaints department, we count on having a day or two off, Good Friday being one of them. Not this year. Here are three recent stories of compassion-less customer service that arrived in the “in” box on what was supposed to be our “off” day.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
I'm on Facebook: Please "like" my new page.
Follow our adventure! We're traveling across America. Details at Away is Home.
Get this blog on your Kindle! Here's how.
Get the sequel to Scammed FREE!: Download the "beta" of The Travel Troubleshooter, the new ebook series that will make you a better traveler -- guaranteed!
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an an email and I'll look into it for you. If you want to connect with other travelers, why not sign up for my free weekly newsletter, RSS feed or free daily email updates?