Where is my refund, Hawaiian Airlines?

If there were a movie titled “Escape from Hawaii,” Chaya Friedman could be the star. She and her husband are stuck on the island of Molokai and miss their connection in Honolulu to get home to the Chicago area. She is forced to buy tickets on another airline in order to make it to Honolulu on time. Can our advocates help her get reimbursed for her expenses?

Another lost luggage case and another round of the silent treatment from Aer Lingus

Lisa Evans’ story is the next verse of the same old song from Aer Lingus. She was scheduled to fly from Dallas to Dublin by way of Philadelphia. Unfortunately, at the end of the trip, her luggage didn’t show up at the baggage carousel in the Dublin airport. She didn’t receive it for four days – and Aer Lingus is ignoring her claim for reimbursement.

‘Tis the season for minimalist travel

It’s that time of year when an already tight space on a plane, train or automobile seems even tighter, thanks to those extra holiday presents or layers of bulky winter clothing you’re wearing, the airspace intrusion of an oversized seatmate or a yapping emotional-support poodle. This may be the right moment to bring up travel minimalism, which can help you make it through even the most claustrophobia-inducing voyage.

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