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ALZHEIMER’S

Airline demands death certificate for passenger with terminally ill mother

January 26, 2009

This is Ken Darling with his mother, who has late-stage Alzheimer’s. He won’t be able to use the United Airlines tickets he bought last year because he had to move her from a resident care facility into a hospital. Darling wanted to apply his non-refundable credit of $1,121 to book another flight, but given his current situation, that’s also impossible.

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