When Tamra Corrigan’s husband is involved in a vehicular accident in the Dominican Republic, he is taken into police custody. This frightening situation ended with the five-member Corrigan family being escorted by staff from the U.S. Embassy to the airport for immediate removal from the country.
When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance.
Greg and Linda Smith’s well-deserved Celebrity cruise to Alaska was just what the doctor ordered.
But their doctor’s orders quickly changed to emergency care just before departure when Linda needed surgery — stat.
Before anyone could ponder the possibility of bidding buh-bye to their pricey cruise investment, Celebrity stunned the Smiths, of Boulder, Colo., with a huge save.
James Hager and his wife are looking forward to a relaxing trip to Arizona after she finishes her treatment for a brain tumor. Unfortunately, before they can leave, they receive the troubling news that she needs further treatment. Can Delta provide some relief?
When Allison Blake rents a car through Hotwire for her trip to Mexico, she is forced to purchase auto insurance coverage even though she already has it through Allianz. Can our advocates persuade Hotwire to refund Blake the cost of the insurance she didn’t need?
If I’ve heard Linda Limberger’s question once, I’ve heard it a hundred times. “I’m wondering if you could recommend trip insurance,” she asked. “Something that covers medical, cancellation and other things.” Maybe there’s an app for that?
I’m a scuba diver. An avid scuba diver.
But does my passion for being underwater line up with my travel insurance policy? Kind of. I have an annual policy through Allianz Travel Insurance. It covers scuba diving but it excludes “all extreme, high risk sports.”
If I’ve seen Claire Richardson’s question once, I’ve seen it a hundred times. Maybe even a thousand times.
“Before I purchase plane tickets, I need to know which company to buy insurance from,” she says. “Is there any other issue I should pay attention to?”
Rachel Gibson needs travel insurance. But her circumstances are special.
“We’re waiting to adopt a newborn baby,” she says. “The timing is uncertain.”
Every day, travelers try to match their itineraries and needs to an insurance policy. Often, it’s an easy fit — but not always.
When Jan Vander Maten accepted her nephew’s wedding invitation, she made round-trip flight reservations on American Airlines and purchased a travel insurance policy from Allianz. But two days before the flight, the wedding was called off – and she had no more reason to travel.
Tami Miller filed her travel insurance claim more than two years ago. Why hasn’t Allianz paid?
Darleen Hauck’s tour was canceled because of a lack of participants, and she received a refund for the cost of the tour from the tour operator. She would like to be reimbursed for the cost of the airfare as well, but that isn’t going to happen — and sadly, we can’t help.
Mary Rosenthal’s mother has been in “slow decline” for years. But when there was a period in which her health seemed to be stabilizing, Rosenthal thought she could get away for a vacation.
Here’s a question you don’t get every day: What happens when the president of the United States interrupts your vacation? Who do you call?
Estelle DeFord’s story is an all-too-common one on this site, of a traveler forced to cancel a trip and seeking
Michelle Cahr believes her Allianz travel insurance covers her trip interruption. Not exactly.
Shannon Carr’s surgeon said “yes.” Allianz said “no” to her claim. Can her cruise be saved?
Can our advocates help John Rojek get reimbursed for policies he never received?
Travelers often have to cancel their trips – or their travel companies aren’t able to transport them to their final destinations, provide lodgings, or otherwise deliver prepaid goods and services.
When Mary Clark is admitted to the hospital days before her cruise sets sail, can the cruise line and medical provider keep her money?
When Jennifer Trotter contacted me with her problem, I thought she had an excellent chance of getting a partial refund
Chris James’ mother cancels her vacation after his father falls ill. Why won’t Allianz cover her insurance claim?
After a medical emergency, James Wright uses frequent flier miles to pay for a return flight to the United States
Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?
If you’re a frequent flier, maybe you’ve already been roughed up by an airline, rhetorically speaking. I try to stay away from planes myself. I fly very infrequently and I book airline tickets even less.
Carolyn Cluff’s husband is injured in Portugal and he misses part of his tour. Now their travel insurance company is balking at paying their claim, even though their policy should cover them. How does she persuade the insurance company to reconsider?
It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk