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ALASKA AIR

Best checked luggage policy? Hands down, it’s Southwest Airlines

April 29, 2009

Airline luggage has been making headlines recently, whether it’s US Airways’ controversial decision to add a $5 convenience fee to some checked bags or Alaska Air’s luggage fee/guarantee. But which airline has the most customer-friendly policy when it comes to checked luggage?

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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Best checked luggage policy? Hands down, it’s Southwest Airlines

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