Kids on a plane. No four words incite more acrimonious debate among air travelers. Not “your flight is delayed.” Not “here’s a new fee.” Not even “snakes on a plane.”
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AIR TRAVEL
Scott McCartney writes The Wall Street Journal’s “Middle Seat” column and is the author of the new book “The Wall Street Journal Guide to Power Travel: How to Arrive with Your Dignity, Sanity, and Wallet Intact.” With the travel season about to take off, I asked him for his thoughts on flying in the summer of 2009.
When Virgin Atlantic Airways cancels James Simon’s flight from New York to London — and rebooks him on a British Airways flight — he’s downgraded from premium economy to economy class. But his requests for a fare refund go unanswered. Is he entitled to any money back?
The European Union’s new regulation on airline ticket transparency, which requires airlines to quote a fare including all taxes, fees and surcharges, went into effect Nov. 1. How will the new rules affect air travelers here and in Europe? I asked Meglena Kuneva, the EU commissioner for consumer affairs.
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