If you thought 2017 was a challenging year for airline passengers, just wait until you see what’s ahead.
Yes, you have the right to a little peace and quiet when you travel.
Maybe you missed the announcement that the American Society of Travel Agents (ASTA) is introducing a “ground-breaking” new course focused on ethics in the travel industry.
If you’re like most travelers, you may not know the American Society of Travel Agents from the American String Teachers Association.
What does an airline whose business model is based on providing absolutely nothing but the basics owe its passengers when it doesn’t get them and their personal items from point A to point B without delays? Rosanne Kelly’s parents and their friend would like to know.
Luggage always seems to vanish. Airlines misplace one to two bags per flight, sometimes more, sometimes less.
Now that the dust has settled after Round 1 of the fight for the Federal Aviation Administration (FAA) reauthorization bill, air travelers are wondering: What’s in it for us?
Your holiday wish list is a distant memory by now, which is just as well, because you’re probably not getting what you wanted from the travel industry in 2016.
Let’s scrap the titles.
That’s my takeaway after one of my sources raised the issue of adding “doctor” to her name when she flies.
Is it just me, or does it seem that air travelers are losing it?
When the dreadful and the hideous marry, what will their children be like?
Travelers overwhelmingly believe the quality of their flying experience is declining. At least that’s the result of a survey conducted exclusively by Travel Leaders Group.
If everything had gone according to plan, Eileen Schofield wouldn’t have been lost after she landed at the airport in
Mentioning the words “airline” and “luggage” in the same sentence is one of the fastest ways to start an argument.
When did travelers lose their manners?
Here’s a New Year’s resolution we can probably all agree on: Don’t be a jerk when you’re on the road.
One of the Transportation Security Administration’s vaunted 20 layers of security has been looking a little porous lately, and the resulting dust-up is calling into question the effectiveness — and the cost-effectiveness — of post-9/11 airport screening.
Topic “A” this morning is the U.S. tourism industry’s surprising call for a national “trusted traveler” program for airline passengers.
Today is, by some estimates, the busiest air travel day of the year. Here’s what to expect if you’re flying.
The federal government is giving travelers an extra month to comment on proposed new consumer rules for airline passengers.
Do you remember your first time?
The ash from an Eyjafjallajokull glacier volcanic eruption in Iceland that forced the cancellation of more than 4,000 flights in Northern Europe this morning has raised some questions about the rights of air travelers, and particularly how EU laws handle displaced passengers.
Kids on a plane. No four words incite more acrimonious debate among air travelers. Not “your flight is delayed.” Not “here’s a new fee.” Not even “snakes on a plane.”
Scott McCartney writes The Wall Street Journal’s “Middle Seat” column and is the author of the new book “The Wall Street Journal Guide to Power Travel: How to Arrive with Your Dignity, Sanity, and Wallet Intact.” With the travel season about to take off, I asked him for his thoughts on flying in the summer of 2009.
When Virgin Atlantic Airways cancels James Simon’s flight from New York to London — and rebooks him on a British Airways flight — he’s downgraded from premium economy to economy class. But his requests for a fare refund go unanswered. Is he entitled to any money back?
The European Union’s new regulation on airline ticket transparency, which requires airlines to quote a fare including all taxes, fees and surcharges, went into effect Nov. 1. How will the new rules affect air travelers here and in Europe? I asked Meglena Kuneva, the EU commissioner for consumer affairs.