Next time you fly, keep your boarding pass. Especially if you collect frequent flier miles. And especially if your airline is playing the codeshare game.
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AIR FRANCE
Airlines are really getting carried away with these luggage fees. Last week, I noted that carriers are effectively demanding a ransom in exchange for transporting our personal property. I suggested they might try being more upfront about their fares.
Here’s an important footnote to the airline industry’s year from hell. A closer look at the Transportation Department’s 2007 report card shows some carriers were likelier to lose your luggage, deny you boarding, get you to your destination late and provoke a written complaint. And some airlines were above it all.
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