When Martha Schmidt tries to cancel her airline tickets, her online agent promises to help her reuse the credit quickly. But after eight hours on the phone and an email promising a response “within four to eight hours” she feels as if she’s being stonewalled. Are her tickets missing in action?
Posts tagged as:
AGENT
Susan Ervin and Geraldo Flores were supposed to fly to Rome today to set sail on a two-week Mediterranean cruise aboard the Azamara Quest. But then their travel agent went missing, leaving the fate of their floating vacation in doubt.
Here’s another good reason to use a competent travel agent: When Jay Wendt read one of my columns in the Portland Oregonian that recommended using an agent, he decided to give it a try on a business class ticket for a transpacific flight. He was floored by what he discovered.
Sign up for my 
