What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
From the “gotcha” fees that can double the price of your trip to being roughed up by airport screeners, there’s no shortage of issues to get mad about in the travel business.
The airlines industry spent $31 million lobbying Congress last year. The hotel industry plunked down $8 million and the cruise industry dropped more than $6 million on lobbying. How much did travelers spend to get their voices heard in Washington? Nothing. That’s about to change.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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