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ABSURD

Absurd: your airline ticket costs $60; your baby’s ticket is $1,280

January 8, 2009

Look up “absurd” in the dictionary, and you ought to find Lily Poon’s incomprehensible ticketing experience with United Airlines. The carrier charged her just $60 for her ticket. But it wanted more than 20 times that amount for her infant son’s fare.

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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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Absurd: your airline ticket costs $60; your baby’s ticket is $1,280

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