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Bare fares aren’t the ticket

December 28, 2006

United is considering stripping away services that passengers now take for granted. Travel commentator Christopher Elliott says charging people extra to check their bags will only leave the airline exposed.

Listen to the commentary.

Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.

1 comment

  • renae savicki

    Should United do this…….I will ‘scratch’ them from where they are on my list of preferred airlines.
    While I don’t use them too often, (I hate traveling
    thru Denver), I do use them to some of my rarer
    areas that I serve for clients.
    I dropped American last year for that reason, including dropping the AAdvantage credit card I carried.
    Currently, I am using (in order of preference):
    Southwest (get there ontime..no frills/don’t expect them)
    USAir (for East Coast trips) Continental uses BUSES (VANS) for some of the areas I service
    and…………FIRST on my list for SERVICE:
    CONTINENTAL! Despite the griping I have heard about this airline, I have found they have been more than willing to assist with difficult transfers/upgrades etc.
    I recently flew Business First to and from Hawaii
    with miles……..and had no trouble getting a seat.
    I even had to change my return trip (while in Hawaii)
    and they still managed to put me in Business First.
    The flight attendants were wonderful.
    I fly a roundtrip somewhere almost weekly.
    American/Northwest (or Northworst in this household), are on my “not unless there is no other
    way” list. United may be put on it shortly.

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