New at On Your Side: freemail services

By | May 17th, 2011

With phishing scams on the rise — see this post from last week if you don’t believe me — it’s time to add another category to the On Your Side wiki: freemail services.

Before I go over the companies, I wanted to mention one thing. Just because these services are “free” doesn’t mean they shouldn’t offer any customer service. They have a different business model, but that doesn’t excuse them from standing behind their products.

We’re off to a good start. In our first batch of companies, we have AOL, Facebook, Google, Hotmail, LinkedIn and Yahoo!.

As always, please let us know what we should add.

If you’ve been helped by any of these categories, then please consider adopting a wiki. Here are the details.

(Photo: digit pedia/Flickr Creative Commons)

We want your feedback. Your opinion is important to us. Here's how you can share your thoughts:
  • Send us a letter to the editor. We'll publish your most thoughtful missives in our daily newsletter or in an upcoming post.
  • Leave a message on one of our social networks. We have an active Facebook page, a LinkedIn presence and a Twitter account. Every story on this site is posted on those channels. The conversation ranges from completely unmoderated (Twitter) to moderated (Facebook and LinkedIn).
  • Post a question to our help forums or ask our advocates for a hand through our assistance intake form. Please note that our help forum is not a place for debate. It's there primarily to assist readers with a consumer problem.
  • If you have a news tip or want to report an error or omission, you can email the site publisher directly. You may also contact the post's author directly. Contact information is in the author tagline.