If employees could vote for their favorite company, they’d pick …

By | September 13th, 2010

Southwest Airlines, Mary Kay and Facebook.

Glass Door conducted an anonymous employee survey, and those companies came out on top.

Why does it matter to you? Well, if you’ve watched Michael Moore’s new documentary, Capitalism: A Love Story, you’ll know that generally speaking, there’s no love lost between employees and their employers.

(In fact, Moore claims America has become a plutocracy, where the wealthy rule. He cites an internal memo from Citigroup that I find highly troubling.)

Given all that, it’s worth asking how employees feel about their employers. Why? Because happy employees are exceedingly rare. And I know from personal experience that happy customers deliver superior service.

Here’s who won, along with their approval rating out of a possible 5 points. (Note: These ratings change often, as new votes are added.)

1. Southwest Airlines (4.6)
2. Mary Kay (4.5)
3. Facebook (4.4)
4. Bain and Company (4.3)
5. Slalom Consulting (4.3)
6. General Mills (4.3)
7. Zillow (4.3)
8. Brigham Young University (4.2)
9. Tiny Prints (4.2)
10. TWG Insurance (4.1)

And here are the worst, according to Glassdoor:

1. Assisted Living Concepts (1.2)
2. Critigen (1.4)
3. Brookdale Senior Living (1.4)
4. Blinkx (1.5)
5. Union Switch & Signal (1.6)
6. Timegate Studios (1.6)
7. Comodo (1.6)
8. Valtech (1.7)
9. Optimal Solutions Group, LLC (1.7)
10. Kana (1.7)

What does that mean to you?

Well, good — and bad — companies come in all shapes and sizes. If you’re about to make a purchase, consulting the Glassdoor survey might be a prudent move. If you’re thinking of going to work for one of these companies, it’s definitely worth looking at these lists.

Related story:   Should I reply to a "no" or appeal to a higher authority?

(Photo: k manohar/Flickr Creative Commons)

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