Comments on: Skybus Airlines

By: yumika durham

yumika durham — Tue, 08 Sep 2009 17:40:17 +0000

where is the nearest skybus to memphis, tn

By: Sandy Yates

Sandy Yates — Wed, 21 May 2008 12:02:40 +0000

I am still waiting for my $1066.00 for tickets to my daughter’s wedding, who also was a Skybus attendant. I bought the tickets on the 4th of April, and they closed their doors on the 5th of April. Do you think they knew? I do. They filed for bankruptcy protection on Monday, after closing the doors on Friday. It takes a little time to prepare documents to file in federal court. Needless to say I should have stayed with Southwest. I have travelled with them for years and have never had such problems.

By: Debi

Debi — Sun, 13 Apr 2008 01:09:06 +0000

I was a Skybus customer in the past and LOVED them. Roomy planes, nice people, great fares.
I too had a future ticket paid for and was very upset when I received the call from my family in Ohio that it had stopped flying.
My credit card company took my info and told me a decision would be made within 3-4 weeks RE: refund. I believe AMEX will make good on the money.
I would fly Skybus again if they could work out their financial problems.

By: ryan

ryan — Thu, 10 Apr 2008 19:03:23 +0000

AIG will refund your premiums. just go to their website. Your bank or credit card company can dispute the charges. It is as easy as that. You will get your money back

By: thomas

thomas — Thu, 10 Apr 2008 16:21:02 +0000

i had also had tickets through skybus. who is obvisiously out now .if there anyway to get my money back besides through the credit card company let me know.SKYBUS SCREWED ALOT OF PEOPLE BUT AT LEAST THEY FILED BK AND HAVE SOME WHAT OF A REASON AIG TRAVEL INSURANCE IS STILL IN BUISNESS BUT IS STILL SCREWING PEOPLE AS FAR AS I AM CONCERED BY NOT PAY FOR THE SKYBUS AIR TICKETS IBELIEVE THAT IS THE WHOLE POINT OF TRAVEL INSURANCE

By: NastyNate

NastyNate — Thu, 10 Apr 2008 00:50:23 +0000

I am extremely upset! My family is dumb enough to trust a noob company like Skybus with several tickets for a family reunion deal in NC, even after every other lame, inexpensive, “fly-by-night” airline company screwed them in the past. Do you remember ValueJet? I guess they went out of business after their craft went down in my home state of Florida.
I wasn’t even going on the trip, but now I feel obligated to help my mom get her money back (good luck is what I’m hearing). She couldn’t figure out how to book the flight, so I went on her computer and did it for her via a Debit card. It was only a couple of days ago!!!! And this is just unfortunate, now more than ever with our economy like this.

Like my friend Stan says, I guess we’re all doing “deep knee bends in the cucumber patch” or “giving open-mouthed facial head butts to the groin region”. Thanks for listening to my rant, I feel a lot better, like Lewis Black or some other comedian ranting about something, knowing that nothing will come of it (like my money back).

By: Sorry to see it go

Sorry to see it go — Wed, 09 Apr 2008 01:56:49 +0000

I read your comments and I just wanted to say that my wife, my 20 month old daughter and myself flew to Greensboro NC in feb. We had no problems at all. All the employees were very nice and helpfull.

By: Skybustraveler

Skybustraveler — Tue, 08 Apr 2008 13:57:05 +0000

Inside Air

Thank You so much for finally putting some true information out there to these people who constantly speculate on why Skybus failed. Everyone thinks they know it all. Apparently you were an inside source.
You complainers out there, I don’t think you realize just what an impact this shut down will cause the city of Columbus, not to mention the areas they flew. But I guess the economy doesn’t effect the “complainers”.

Skybus we will miss you!!

By: inside air

inside air — Tue, 08 Apr 2008 01:10:49 +0000

Actually SX did the honorable thing. After determining there was a significant revision in their revenue projections, they sourced additional capital. Money was being lined up, but when the largest player had second thoughts and pulled out, the only answer was to preserve remaining cash for creditors and passengers, with anything left going to the investors. They could have run the company dry, but chose to honor their debts. Creditors should be repaid and passengers can obtain refunds from their credit card companies as they (the credit card companies) held cash in reserves for every flight paid for but not flown. True. Shame on any credit card company that doesn’t refund passenger tickets as SX never had use of the funds. People knowledgeable in the airline or credit card industry will back this up. I commend them for trying. Their timing was awful, but without $108 oil and a severe economic slump, these guys would have made it.

By: Brian

Brian — Mon, 07 Apr 2008 20:51:28 +0000

I would suggest calling your credit card company directly, not just talking to your bank. The Visa and MasterCard networks both have customer service that is a little hard to reach but definitely worth a call. Be aware that Skybus did not keep funds in escrow, unlike charters.

No lawyer will work on contingency for this matter. It is way too much effort for far too little reward. You would likely need to involve federal bankruptcy courts, which is $400/hr territory.

Yes, Skybus pulled a scumbag move at the end. The honorable thing to do would have been to refund all tickets and run for another 96 hours to give people lead time for other arrangements. Pilots and other staff might have walked, but it’s better to be working at 50% than at 0%. The investors, like Fidelity, clearly didn’t want to lose another dollar. They saw this as the best way to stanch the bleeding. Bill inDifferenter is not going to be trusted by many consumers if he gets involved in anything else. Maybe it wasn’t his fault, but he was the public face of the company and he owed consumers some honesty towards the end.