What’s new on Elliott: What Google Wave taught me about travel writing, avoiding a customer service nightmare, kudos to Continental

October 13, 2009

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Find a great travel insurance policy. Please visit our underwriter, Travel Insurance Review, where you can get articles, reviews, and guides to help you find an insurance policy that will fit your individual travel needs. You can buy directly or use its comparison site to find a trusted and reputable travel insurance provider. Get more information.

Burning question: Confused about the TSA?Are you confused about the new TSA rules that require an exact name match on your airline ticket. Scratch that: Are you just plain confused when dealing with the TSA? Send me a note and tell me how — and please don’t forget the include your full name, city and occupation.

In this issue. What can Google Wave teach us about travel writing? Plus, how to avoid a customer service nightmare and why I love Continental Airlines.

New posts

How to avoid a customer service nightmare

What Google Wave taught me about travel writing

Is Continental Airlines the last great legacy carrier?

Why 2010 will be the year of the travel deal

Mickey’s Not-So-Scary Halloween Party rocks

Why does one day less cost three times more?

Government to airlines: limiting lost-luggage compensation “a violation” of regulations

British Airways fat-finger compensation: $300 off India ticket

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