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In this issue. Are ticket changes harder than brain surgery? Plus, Enterprise sends someone the wrong bill and Delta waives a fee (yes, this is news).
New posts
• Oops! Enterprise Rent-A-Car sends customer the wrong bill
• What the heck is going on with the TSA in Orlando?
• Passenger “blown away” after Delta Air Lines waives $30 mileage transfer fee
Our underwriters
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