This is the online version of Elliott’s E-Mail. If this doesn’t display correctly, why not switch subscriptions to my RSS feed or my daily e-mail newsletter?
Where are you going? Please visit our underwriter, Where I’ve Been, which helps you find out where you want to go from where your friends have been. Ask travel questions from local experts or become an expert yourself. Get the details.
Are you being watched? This week, there’s a pretty remarkable story about the TSA debunking an air traveler’s account of having her child removed from her during the screening process. On a related note, I’m wondering if you’ve ever had an experience where a travel company presented you with video, audio recordings or screen shots of your activity, and you said to yourself, “I can’t believe they have this information!” Please send me your story and don’t forget your full name, city and occupation.
Column name winner. Many thanks to everyone who sent their suggested column names last week. They were all terrific! Congratulations to Barb Nahoumi, whose suggestion, “Way to Go” was the top pick, but which, for a variety of reasons beyond my control, can’t be used. Barb, please send me your gmail address, and I’ll send you a Wave invitation.
In this issue. How to get excellent customer service when you travel. Plus, the refund that took forever, and what to do if the TSA takes your child.
New posts
• 7 ways to find excellent customer service on the road
• An “unfortunate lag” delays refund by half a year — how do you speed things up?
• What a great idea! Stow carry-ons and thank a soldier
• Booking an airline ticket online for the holidays? Read this first
• A little advice for Nicole White, the TSA and anyone traveling with kids
• What to do if the TSA takes your child
Our underwriters
Travel Feet Disposable Foot Covers and Face Masks — Offers products that help you protect your health when you’re passing through security checkpoint areas where shoes are not allowed. And don’t forget to order your Travel Feet Face Masks, which offer some protection against Swine Flu. Get more information.
Travel Insurance Review — Where you can get articles, reviews, and guides to help you find an insurance policy that will fit your individual travel needs. You can buy directly or use its comparison site to find a trusted and reputable travel insurance provider. Get more information.
FirstClassFlyer.com — Helps you fly first class for the price of coach. Get more information.
Best Travel Deals.net — Share great deals you’ve found (or offer), join the community and save on your next trip. Navigate by price, destination or proximity to home. Click here for details.
Skoobadesign.com — Find innovative, award-winning tech/travel carrying cases and accessories. Have a look.
Cheapflights.com — Lets you search the best travel deals, then book your cheap airline tickets with one of its many partners. Check out Cheapflights.com.
If you want to feel the love of 80,000 weekly newsletter subscribers, you can become a corporate underwriter, too. Here’s how.
✓ Get the latest travel news, tips and commentary from Elliott’s E-Mail, the subversive newsletter from industry gadfly Christopher Elliott. You’ll travel like a pro. Sign up here. It’s free.
Similar Posts:
- What’s new on Elliott: What Google Wave taught me about travel writing, avoiding a customer service nightmare, kudos to Continental
- What’s new on Elliott: Confessions of an infected airline passenger, health insurance and travel, and the worst airline CEO
- What’s new on Elliott: Not a “typical” ticket problem, Southwest and luggage fees, Prime Travel Protection revisited
- What’s new on Elliott: Delusional airlines, clothing-optional resorts, and cities with the worst traffic
- What’s new on Elliott: A “what if” on 9/11, saying “no” to a Passengers Bill of Rights, great customer service
Sign up for my 
