Hi! This is the Web edition of Elliott’s E-Mail, the weekly newsletter of Elliott.
• I’m experimenting with different formats for my weekly travel newsletter. Please let me know what you think.
• Next week I’m starting my semi-annual fundraiser. If you have a travel product you’d like me to feature, please let me know.
• This week’s question: What’s the dumbest thing you’ve seen a tourist do recently? Send me a note.
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But first, a word from our sponsor. My friends at Skoobadesign.com have supported the pro-consumer work that appears on this site since almost the beginning. They make some of the best luggage in the industry. If you need a bag, please show your love by buying one of their fine products.
Deal — or no deal? That’s the question asked in this week’s MSNBC column, 6 secrets for spotting a real bargain. Everyone claims to be offering a deal, but how can you tell? In this week’s Travel Troubleshooter, I help someone who is having problems with a resort pool — just in time for her honeymoon.
Ticket trouble. Can an airline charge you for a ticket it canceled? If you said “not in America” you’re right. Plus, see what United Airlines did when a customer complained too much. And find out how one European airline is becoming truly green.
And a few surprises. Next week I’ll have a surprise announcement about a brand-new Web site I’m developing. Until then, here’s something to hold you over: CNN is reporting — or perhaps mis-reporting — a new menu addition that has passengers complaining. Can you say NSFW?
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