Has JetBlue lost its heart?

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Has JetBlue lost its heart? As much as I love to fly on the New York-based airline, I just had to ask. I’ll explain why, and I’ll give you the answer in my USA Today column.

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This week’s burning question

When “free” isn’t really free.  Have you recently been offered something “free” (like “kids eat free” or “free wifi” or a “free ticket”) while traveling, but discovered there were significant strings attached, rendering it not quite free. If so, I’d love to include your story in an upcoming column. Here’s my email address.

Related story:   Elliott's E-Mail/September 16, 2008

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Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or check out his adventures on his family adventure travel site. Contact him at chris@elliott.org. Read more of Christopher's articles here.

  • TonyA_says

    Has Jetblue lost its heart? Absolutely not.
    Their CEO went on TV the other day saying there was really more to this story.

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