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• Lessons learned from past holiday meltdowns on MSNBC.com.
• Unsung heroes, bait-and-switch hotels, and collecting on a Vegas vacation on the Elliott blog.
• Delta and US Airways reverse mileage missteps, airlines love Thanksgiving and corporate denials on Tripso.
• Pictures of a forgotten dive spot in Florida’s state park on Flickr.
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Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.
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