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• Secrets for persuading your travel company (MSNBC.com)
• Funny math on my Mexico vacation refund (Travel Troubleshooter)
• 50 best travel blogs and travel “twitterers” and yet another scam (Elliott blog)
• US Airways has nothing to lose, and the coming hotel recession (Tripso)
• Pictures of Castillo De San Marcos in St. Augustine, Fla. (Flickr)
Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an