Webjet Customer Service Contacts

Webjet Limited is a travel booking website offering flights, hotels, holiday packages, cruises, car hire, travel insurance and travel deals. The company has operations in Australia, New Zealand, North America, Singapore and Hong Kong.

How to reach a person at Webjet

Customer Service: 1 (888) 9-WEBJET

Webjet Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

1300 137 737 (within Australia), 61 (3) 9040 0070 (overseas)

What you need to know about Webjet

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Webjet

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Webjet’s mailing address

L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
https://www.webjet.com.au

Webjet’s social media channels

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Webjet’s executive customer service contacts

Primary Contact
John Guscic
Managing Director
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
[email protected]

Secondary Contact
Shelley Beasley
Chief Operating Officer
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
[email protected]

Chief Executive
David Galt
Chief Executive Officer
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
[email protected]

How to get professional help with your Webjet problem

If you need help with Webjet, you can contact our advocacy team or just click the "Get Help" button.

Get Help