Vonage Customer Service Contacts

Vonage is a publicly held commercial voice over IP network and SIP company that provides telephone service via a broadband connection.

Vonage Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

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Customer service resources

Contact Page

Customer Support

What you need to know about Vonage

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Vonage

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Vonage mailing address

23 Main Street
Holmdel, NJ 07733
https://www.vonage.com/personal

Vonage social media channels

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Vonage executive customer service contacts

Primary Contact
Alex Laporte
Vice President, Professional Services North America
23 Main Street
Holmdel, NJ 07733
[email protected]

Secondary Contact
Ken McMahon
Senior Vice President Global Customer Success
23 Main Street
Holmdel, NJ 07733
[email protected]

Rodolpho Cardenuto
President, Applications Group
23 Main Street
Holmdel, NJ 07733
[email protected]

Chief Executive
Alan Masarek
23 Main Street
Holmdel, NJ 07733
[email protected]

How to get professional help with your Vonage problem

If you need help with Vonage, you can contact our advocacy team or just click the "Get Help" button.

Get Help