USPS

The United States Postal Service is an independent agency of the United States federal government. It is responsible for providing postal service in the United States, including both mail and package shipping.

How to reach a person at USPS

Customer Service:  (800) 275-8777

Domestic & International Package Tracking: (800)222-1811

Customer Service Resources

Missing mail help

Request a refund

File a claim

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

USPS’s mailing address

475 L’Enfant Plaza, SW
Room 4012
Washington, DC 20260-2200
https://www.usps.com/

USPS’s social media channels

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USPS’s executive customer service contacts

Primary Contact
Marc D. McCrery
Customer Experience vice president
475 L’Enfant Plaza, SW
Room 4012
Washington, DC 20260-2200
[email protected]

Steven W. Monteith
Chief Customer and Marketing Officer and Executive V.P.
[email protected]
202-268-6983

Secondary Contact
Angela H. Curtis
VP Delivery Operations
475 L’Enfant Plaza, SW
Room 4012
Washington, DC 20260-2200
[email protected]

Joshua D. Colin
Chief Retail & Delivery Officer and
Executive Vice President
[email protected]

Elvin Mercado
VP Retail u0026 Post Office Operations
475 L’Enfant Plaza, SW
Room 4012
Washington, DC 20260-2200
[email protected]

Chief Executive
Louis DeJoy
Postmaster General and Chief Executive Officer
475 L’Enfant Plaza, SW
Room 4012
Washington, DC 20260-2200
[email protected]

How to get professional help with your US Postal Service problem

If you need help with US Postal Service, you can contact our advocacy team or just click the "Get Help" button.

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