TJX Companies Customer Service Contacts

The TJX Companies, Inc.is an American apparel and home goods company based in Framingham, Massachusetts. Its divisions include: T.J.Maxx, HomeGoods, Marshalls, and Sierra Trading Post.

How to reach a person at TJX Companies

T.J. Maxx : (800) 926-6299

Marshalls : (888) 627-7425

HomeGoods: (800) 888-0776

Sierra Trading Post : (800) 713-4534

HomeSense: (855) 660-4663

TJX Companies Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Online contact page

What you need to know about TJX Companies

We receive occasional complaints about TJX Companies. This customer returned a Gucci bag, but had to fight for a refund.

How to resolve a problem with TJX Companies

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

TJX Companies mailing address

TJX Companies
770 Cochituate Road
Framingham, MA 01701
https://www.tjx.com

TJX Companies executive customer service contacts

Primary Contact
Richard Haus
Assistant Vice President Customer Service
770 Cochituate Road
Framingham, MA 01701
[email protected]

Secondary Contact
Robert Borek
Assistant Vice President Customer Service
770 Cochituate Road
Framingham, MA 01701
[email protected]

Ken Canestrari
Group President/Senior Exec VP
770 Cochituate Road
Framingham, MA 01701
[email protected]

Chief Executive
Ernie Herrman
President and Chief Executive Officer
770 Cochituate Road
Framingham, MA 01701
[email protected]

How to get professional help with your TJX Companies problem

If you need help with TJX Companies, you can contact our advocacy team or just click the "Get Help" button.

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