Time Warner Cable

Time Warner Cable (TWC) is an American cable telecommunications company.  Its corporate headquarters are located in the Time Warner Center in Midtown Manhattan, New York City. The company is currently in the process of merging with Charter Communications.

Not to be confused with Turner Broadcasting System, the cable channels division of Time Warner Inc.

60 Columbus Circle
New York, NY 10023

Phone Contacts

Main: (212) 364-8200
Toll Free: (800) 892-4357

Email Contacts

Naming convention appears to be first_name.last_name@twcable.com

Customer Service Resources

Contact us page

Social Media Contacts


For support, tweet TWC_Help

Executive Contacts

Primary Contact
Greg McMichael
Vice President, Customer Care-National Division
60 Columbus Circle
New York, NY 10023

Secondary Contact
John Keib
Executive Vice President and Chief Operating Officer
60 Columbus Circle
New York, NY 10023

Chief Executive
Robert Marcus
Chairman and Chief Executive Officer
60 Columbus Circle
New York, NY 10023

Researched by Trent Bonsall and filed under .
Last updated: March 10, 2017.

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