Rocky Mountaineer Customer Service Contacts

Rocky Mountaineer is a rail tour company that offers tours through British Columbia, Alberta, Colorado and Utah. The company is based in Vancouver, BC.

How to reach a person at Rocky Mountaineer

Customer Service:  1-877-460-3200

[email protected]

https://www.rockymountaineer.com/

Rocky Mountaineer Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

The company website has a live chat feature and a “contact us” form available.

What you need to know about Rocky Mountaineer

We receive many complaints about Rocky Mountaineer. It cancelled this customer’s tour and then refused to refund him.

How to resolve a problem with Rocky Mountaineer

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Rocky Mountaineer’s mailing address

Rocky Mountaineer’s social media channels

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Rocky Mountaineer.

Rocky Mountaineer’s executive customer service contacts