Rail Europe Customer Service Contacts

Rail Europe, Inc. is a North American distributor of European rail products, representing over 50 railroads throughout Europe.

How to reach a person at Rail Europe

International : (847) 916-1001

Rail Europe Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer Care Center

Rail Europe North America Inc.
1350 East Touhy Avenue
Suite 200E
Des Plaines, IL 60018

What you need to know about Rail Europe

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Rail Europe

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Rail Europe mailing address

Rail Europe
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building Suite W2200
White Plains, NY 10604
https://www.raileurope.com/

Rail Europe social media channels

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Rail Europe executive customer service contacts

Primary Contact
Shirlee Barry
Customer Relations Manager
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]

Secondary Contact
Stacy Bartels
Director of Operations
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]

Simone Ruf
Deputy Chief Commerical Officer
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]

Chief Executive
Dau-Khoi NGUYEN
CEO​ ​u0026 President
Rail Europe North America Inc, 333 Westchester Avenue
2nd Floor West Building
Suite W2200
White Plains, NY 10604
[email protected]

How to get professional help with your Rail Europe problem

If you need help with Rail Europe, you can contact our advocacy team or just click the "Get Help" button.

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