Publix Customer Service Contacts

Publix Super Markets is a supermarket chain based in Lakeland, Fla. Publix operates throughout the American Southeast, with locations in Florida, Georgia, Alabama, South Carolina, Tennessee, and North Carolina.

How to reach a person at Publix 

Customer Service : (800) 242-1227

Publix Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service address:

PO Box 407
Lakeland, FL 33802-0407

Contact form

What you need to know about Publix

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Publix

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Publix mailing address

Publix
3300 Publix Corporate Parkway
Lakeland , Fla 33811
http://www.publix.com

Publix social media channels

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Publix executive customer service contacts

Primary Contact
Chelsea Yockey
Director of Customer Care u0026 Social Media
3300 Publix Corporate Parkway
Lakeland , Fla 33811
[email protected]

Secondary Contact
Norman Badger
Director of Customer Care u0026 Social Media
3300 Publix Corporate Parkway
Lakeland , Fla 33811
[email protected]

John Goff
President
3300 Publix Corporate Parkway
Lakeland , Fla 33811
[email protected]

Fax: (863) 616-5891

Chief Executive
Kevin Murphy
CEO
3300 Publix Corporate Parkway
Lakeland , Fla 33811
[email protected]

How to get professional help with your Publix problem

If you need help with Publix, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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