P&O Cruises Customer Service Contacts

P&O Cruises is a British/American cruise line based in Southampton, England, operated by Carnival UK and owned by Carnival Corporation. P&O Cruises is the oldest cruise line in the world, having operated the world’s first passenger ships in the early 19th century.

P&O Cruises Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about P&O Cruises

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with P&O Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

P&O Cruises mailing address

Carnival House
100 Harbour Parade
Southampton, Great Britain SO15 1ST
https://www.pocruises.com/

P&O Cruises social media channels

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P&O Cruises executive customer service contacts

Primary Contact
Paul Ludlow
Senior Vice President, Sales and Marketing
Carnival House
100 Harbour Parade
Southampton, Great Britain SO15 1ST
[email protected]

Secondary Contact
Josh Weinstein
Chief Operating Officer
Carnival House
100 Harbour Parade
Southampton, Great Britain SO15 1ST
[email protected]

Chief Executive
Arnold Donald
CEO, Carnival UK
Carnival House
100 Harbour Parade
Southampton, Great Britain SO15 1ST
[email protected]
+44 (0)2380 655665

How to get professional help with your P&O Cruises problem

If you need help with P&O Cruises, you can contact our advocacy team or just click the "Get Help" button.

Get Help