Mediacom Communications is a cable television company focused on serving smaller cities and towns in the United States.
How to reach a person at Mediacom Communications
Main: (845) 443-2600
Customer Service: (866) 321-1667
Mediacom Communications Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Mediacom Communications
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Mediacom Communications
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Mediacom Communications mailing address
1 Mediacom Way
Mediacom Park, NY 10918
Mediacom Communications executive customer service contacts
Primary Contact
James Jesperson
Vice President, Customer Service Operations
1 Mediacom Way
Mediacom Park, NY 10918
[email protected]
Secondary Contacts
Jonathan Coscia
Group Vice President, Customer Service Operations
1 Mediacom Way
Mediacom Park, NY 10918
[email protected]
Tapan Dandnaik
Senior Vice President, Operations, Product Strategy and CX
1 Mediacom Way
Mediacom Park, NY 10918
[email protected]
John G. Pascarelli
Executive Vice President, Operation
1 Mediacom Way
Mediacom Park, NY 10918
[email protected]
Chief Executive
Rocco B. Commisso
Chairman and Chief Executive Office
1 Mediacom Way
Mediacom Park, NY 10918
[email protected]
How to get professional help with your Mediacom Communications problem
If you need help with Mediacom Communications, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help