Kia Customer Service Contacts

Kia Motors America (KMA) is the marketing and distribution arm of Kia Motors Corporation based in Seoul, South Korea. The company sells automobiles and automotive parts.

How to reach a person at Kia

Customer Service: (800) 333-4542

Kia Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Kia Customer Assistance Center

What you need to know about Kia

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Kia

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Kia mailing address

Kia
111 Peters Canyon Road
Irvine, CA 92606
https://www.kia.com/us/en/home

Kia social media channels

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Kia executive customer service contacts

Primary Contact
Michele Cameron
Executive Director, Consumer Affairs u0026 Warranty Operations
111 Peters Canyon Road
Irvine, CA 92606
[email protected]
(949) 468-4617

Secondary Contact
Greg Silvestri
Vice President, Service u0026 Aftersales Operations
111 Peters Canyon Road
Irvine, CA 92606
[email protected]

Chief Executive
SeungKyu (Sean) Yoon
President and CEO, Kia Motors America
111 Peters Canyon Road
Irvine, CA 92606
[email protected]

Try also [email protected]

[email protected]

How to get professional help with your Kia problem

If you need help with Kia, you can contact our advocacy team or just click the "Get Help" button.

Get Help