Jet.com Customer Service Contacts

Jet.com is a privately held American e-commerce company headquartered in Hoboken, New Jersey, launched in July 2015.  It is owned by Walmart

Jet.com Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Jet.com

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Jet.com

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Jet.com mailing address

221 River St.
Hoboken, NJ 07030
http://www.jet.com/

Jet.com social media channels


Customer support Twitter account

Jet.com executive customer service contacts

Primary Contact
Howard Sharpley
Head of Customer Care
221 River St.
Hoboken, NJ 07030
[email protected]

LinkedIn

Secondary Contact
Nathan Faust
Chief Operating Officer
221 River St.
Hoboken, NJ 07030
[email protected]

Liza Landsman
President
221 River St.
Hoboken, NJ 07030
[email protected]

Chief Executive
Marc Lore
221 River St.
Hoboken, NJ 07030
[email protected]

How to get professional help with your Jet.com problem

If you need help with Jet.com, you can contact our advocacy team or just click the "Get Help" button.

Get Help