Established in 2007, Fitbit is an American company headquartered in San Francisco, California, known for its products of the same name. The company produces activity trackers, which are wireless-enabled wearable technology devices that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.  In addition to its trackers, Fitbit offers a mobile app and website that can be used with or without the Fitbit Tracker. Users have the ability to log their food, activities, and weight, to track over time and can set daily and weekly goals for themselves for steps, calories burned and consumed, and distance walked. The devices also come with a USB dongle, to sync data to the account via Fitbit Connect.

405 Howard St
San Francisco, CA 94105

Phone Contacts

Main: (415) 513-1000
Toll Free: (877) 623-4997

Email Contacts

Additional Support Options

Social Media Contacts


Help can be obtained by tweeting @FitbitSupport (6 hour response time)

Executive Contacts

Primary Contact
Jeff Marshall
Vice President, Global Head of Customer Support
405 Howard St
San Francisco, CA 94105
(415) 513-1000

Secondary Contact
Jeff Devine
Executive Vice President of Operations
405 Howard St
San Francisco, CA 94105

Chief Executive
James Park
CEO, President and Founder
405 Howard St
San Francisco, CA 94105
(415) 513-1000

Last updated: January 28, 2020.

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