EVA airways, a Star Alliance member and one of 11 SKYTRAX-rated 5-Star Airlines worldwide, was established in 1989 as Taiwan’s first privately owned international airline. It is part of the Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies to more than 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver.
How to reach a person at EVA Airways
Customer Service: (800) 695-1188
Toll Free: (310) 362-6600
Office Fax Number : +1-310-362-6660
EVA Airways Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
EVA Airways mailing address
EVA Airways
2199 Campus Drive
El Segundo, CA 90245
https://www.evaair.com/en-us/index.html
EVA Airways social media channels
EVA Airways executive customer service contacts
Primary Contact
Tracy Ma
Manager – N. America Customer Service + Customer Care Center
2199 Campus Drive
El Segundo, CA 90245
[email protected]
Secondary Contact
Gary M. Huang
Customer Service Department, Junior Vice President for the Americas
2199 Campus Drive
El Segundo, CA 90245
[email protected]
How to get professional help with your EVA Airways problem
If you need help with EVA Airways, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help
