EasyJet Customer Service Contacts

EasyJet is a British low-cost airline carrier based at London Luton Airport. It is the largest airline of the United Kingdom, by number of passengers carried, operating domestic and international scheduled services on over 700 routes in 32 countries.

How to reach a person at EasyJet

EasyJet Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about EasyJet

EasyJet is not easy to deal with. It routinely ignores our attempts to help customers, to the point where our advocacy team has stopped trying. Don’t let that stop you, though. This customer was denied boarding because an EasyJet representative incorrectly believed she did not have the right visa.

How to resolve a problem with EasyJet

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

EasyJet mailing address

Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
https://www.easyjet.com/en

EasyJet social media channels

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EasyJet executive customer service contacts

Primary Contact
John Leighton
Head of Customer Service
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]

Secondary Contact
Antonio Shabbir
Customer Experience Director
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]

Robert Carey
Chief Commercial u0026 Strategy Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]

Chief Executive
Johan Lundgren
Chief Executive Officer
Hangar 89
London Luton Airport
Luton, Bedfordshire, United Kingdom LU2 9PF
[email protected]

How to get professional help with your EasyJet problem

If you need help with EasyJet, you can contact our advocacy team or just click the "Get Help" button.

Get Help
Frequently asked questions about EasyJet

Does EasyJet customer service have a live chat option?

Yes, you can access the live chat option here.

What are EasyJet's customer service operating hours?

EasyJet’s customer service is available 24/7.

Can I write an email to Easyjet customer service?

EasyJet customer service has an online contact form that you can use to send emails to the company.

How do I amend my existing booking with EasyJet?

All amendments to existing bookings must be made online via manage bookings. If your booking was made through a travel agent, please contact the agent directly.

What is EasyJet's postal address?

EasyJet Airline Company Limited
Hangar 89
London Luton Airport
Luton
Bedfordshire
LU2 9PF
United Kingdom

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