Credit One Bank

Credit One Bank, N.A., a national chartered bank, provides credit cards. It engages in issuing VISA and MasterCard credit cards to individuals who have been historically overlooked by other banks because of their less than perfect credit. The company was founded in 1984 and is headquartered in Las Vegas, Nevada. They report they serve more than 6 million card members.

585 Pilot Road
Las Vegas, NV 89119
https://www.creditonebank.com/


Phone Contacts

Main: (702) 269-1000
Customer Service: (800) 752-5493
Toll Free: (877) 825-3242

Alternate Number (702) 269-1200
This number rings to an IVR system. Simply speak the name of the person you wish to contact, and the system will transfer you to that person’s direct line.

Fax: (702) 269-1260


Social Media Contacts

Facebook
Twitter
Google Plus


Executive Contacts

Primary Contact
Kelly Long
Customer Service Supervisor
585 Pilot Road
Las Vegas, NV 89119
kelly.long@creditonebank.com

Secondary Contact
Sam Dommer
Chief Marketing Officer and Executive Vice President of Business Development
585 Pilot Road
Las Vegas, NV 89119
sam.dommer@creditonebank.com

James Shaughnessy
Vice President/Director Customer Service
585 Pilot Road
Las Vegas, NV 89119
jim.shaughnessy@creditone.com

Chief Executive
Robert DeJong
President and CEO
585 Pilot Road
Las Vegas, NV 89119
robert.dejong@creditonebank.com


What others have to say about Credit One Bank

It has been reported to us that emails to these contacts are not regularly responded to.  It has been reported however that sending a FAX to the company has produced results.  If, after emailing and waiting on a response from the above contacts, your issue remains unresolved, try sending a FAX to the number listed.  Also, make sure to check your statement regularly as it has also been reported that while you may not receive a response from the company, any errors or compensation requests may have been made and are visible on your statement.


Researched by Carolyn Moon and filed under .
Last updated: February 22, 2017.


NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO. This could severely limit your ability to resolve your issue.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.

Get smart. Sign up for the newsletter.