Austrian Airlines

Austrian Airlines is the flag carrier of Austria and a subsidiary of the Lufthansa Group. The airline is headquartered on the grounds of Vienna International Airport in Schwechat where it also maintains its hub. The company operates scheduled services to over 130 destinations worldwide.

Austrian Airlines AG
Office Park 2, P.O. Box 100
A-1300 Vienna Airport, Austria
Commercial Register No.: 111000k
UID/VAT Id: ATU 15416707

Office Park 2
1300 Vienna Airport
Vienna, Austria

Phone Contacts

Customer Service: (516) 296-9650
International: +43 (0)5 1766 1000

Compliments and complaints:

Fax: +43 (0)51766 5 1002

Email Contacts

Customer Service Resources

Feedback Management Address:
PO Box 33
1300 Vienna Airport

Contact form:

Social Media Contacts


Executive Contacts

Primary Contact
Walter Schoenhardt
Head of Commercial Support & Customer Airline Handling
Office Park 2
1300 Vienna Airport
Vienna, Austria

Secondary Contact
Vera Renner
Vice President Cabin Operations
Office Park 2
1300 Vienna Airport
Vienna, Austria

Andreas Otto
Chief Commercial Officer
Office Park 2
1300 Vienna Airport
Vienna, Austria

Chief Executive
Alexis von Hoensbroech
Office Park 2
1300 Vienna Airport
Vienna, Austria

Last updated: January 29, 2020.

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