American Automobile Association (AAA)

Established in 1902 by nine motor clubs with fewer than 1,500 members, AAA has 54 million members in the United States and Canada. AAA provides services to its members, including roadside assistance and others. Its national headquarters are in Heathrow, Fla.

1000 AAA Drive
Heathrow, FL 32746

Phone Contacts

Main: (407) 444-8402
Toll Free: (800) 222-4357

Email Contacts

Customer Service Resources

Contact Page

Social Media Contacts


Executive Contacts

Primary Contact
Terry Rubritz
Chief Marketing Officer, AAA Mid-Atlantic
701 Fifteenth St., N.W., Suite 100
Washington, DC 20005

AAA Mid-Atlantic

Secondary Contact
Scott Denman
Vice President, Financial Services and Member Benefit Programs
1000 AAA Drive
Heathrow, FL 32746

Bryan Shilling
Managing Director of Travel Services at AAA National
1000 AAA Drive
Heathrow, FL 32746

Chief Executive
Marshall L. Doney
President and Chief Executive Officer
1000 AAA Drive
Heathrow, FL 32746

Researched by Rick Gegenheimer and filed under , .
Last updated: March 5, 2017.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO. This could severely limit your ability to resolve your issue.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by If you detect any omissions, misstatements or errors, please contact us immediately.

Get smart. Sign up for the newsletter.