American Airlines

American Airlines is the world’s largest airline after a 2012 merger with US Airways.

4333 Amon Carter Blvd
Fort Worth, TX 76155
http://www.aa.com


Phone Contacts

Main: (817) 963-1234
Customer Service: (817) 963-1234
Toll Free: (800) 882-8880

Baggage Delays: 1-800-535-5225 (24/7)

AAdvantage Customer Service: 1-800-882-8880
hours: 9:00 a.m. – 5:30 p.m. (CT) Monday – Friday

Customer relations fax number: (480) 693-2300


Customer Service Resources

Customer relations online email form

Delayed or missing baggage information


Social Media Contacts

Facebook
Twitter
Google Plus

American is typically more responsive on Twitter than any other social media. But beware of the automated responses (bots).


Executive Contacts

Primary Contact
Sean Bentel
Vice President -- Customer and Relations
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 967-2116
sean.bentel@aa.com

Sean’s email is correct. If it bounces, try emailing him without any attachments.


Secondary Contact
Kerry Philipovitch
Senior Vice President – Customer Experience
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 963-1234
kerry.philipovitch@aa.com

Also try: Maya Leibman,Executive Vice President American & Chief Information Officer                        Maya.Leibman@aa.com

Robert Isom
President of American Airlines Group and American Airlines
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 963-1234
robert.isom@aa.com

Chief Executive
Doug Parker
CEO
4333 Amon Carter Blvd
Fort Worth, TX 76155
(817) 963-1234
doug.parker@aa.com


Researched by John Galbraith and filed under .
Last updated: December 1, 2017.


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