Steve Gamlin’s go-to, neighborhood family-run laundromat in Salem, N.H., had a water supply catastrophe that closed them down. They were temporarily out of business — and hurting.
Steve Gamlin needed to make only one more copy of his seminar. Just one more. But no dice.
Samantha Levey became so violently ill at Mexico’s Guanajuato International Airport, she was not able to board her United Airlines flight home. Levey was alone, stranded, afraid, and could not speak the language.
Sometimes, things need to go bad to reveal the good.
Waiting in line to board a flight can be a good thing.
Bethany Tully likes to feel the sensation of pushing a button on her phone. But what happens when the button doesn’t push back?
It slices, it dices…wait, never mind … The Spin Mop may not be on a lot of consumer’s radar, but if one is a conscientious cleaner of living space, then faster and easier ways to do this may catch anyone’s attention.
How is it that a hamburger has nothing to do with ham?
What do a WWII Army Air Force B-24 aviator shot down over Germany and the Marriott hotel in Windsor, Conn., have in common?
Just as her flight was pulling away from the gate, Peggy Uhle received a surprise no one wants to get -– and Southwest certainly did not want to give.
Stuck with a pricey, yet dead, four-year-old espresso machine, Kelley Gary reminded us of the importance of just being nice.
Who doesn’t love Legos? Don’t tell me. I don’t want to know.
Who would have thought an airline meal gone awry would reveal the over-the-top care of a Japan Airlines (JAL) flight attendant?
Kate Joyce’s boots were not meant for walking.
No one likes canceling or rescheduling flights, especially due to illness.
Linda Myler needed to do just that when her dad got too sick to travel a day before Myler and her parents were to leave for New Zealand via Hawaiian Airlines.
Our help forum is brimming with issues of defective products and broken agreements.
William Leeper hauled his new $404 GE kitchen range home himself from the local Home Depot only to find some of the external metal damaged right out of the box.
Returning or exchanging the range was no trivial task, even if Home Depot took responsibility. How would he be compensated for the aggravation and time?
What can be worse than needing car repairs? Perhaps relying on a high overhead dealer shop to get it done. But Amy Pollick took a chance.
What do bone, tendon, and cartilage have to do with Federal Express?
A lot, as Erica Becker, a surgical operations coordinator from Aurora Sinai Medical Center in Milwaukee, will tell you.
Next time something about traveling is aggravating, remember that Denise Richard of Little Elm, Texas would likely trade places with you.
It has been called the worst company in America. But even bad companies can do good.
After an exhausting shift at the ER, Caitlin Durkin found herself externalizing about her day to a cashier at Trader Joe’s.
Next time you’re frustrated by a travel experience, think of Susan Yascolt.
Sandra Curtis found a good deal on a rolling laptop desk cart on Amazon.
Then she broke it.
Alex and Sofia Gross’s young children were out of control on their United Airlines flight from San Francisco to Washington.
Debbie Winsett’s trip to Seattle was up in the air.
And so was her Alaska Airlines ticket. She knew in advance her family’s plans and return flights could change without warning.
Malvina Nicoll was frustrated with Comcast to the point of tears.
Get in line. There’s a reason it’s been called the worst company in America.