Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
I’m Ukrainian. Why did Airbnb suspend my account?
Maksym Bidnychenko’s Airbnb account suspension has left him perplexed and frustrated, as Airbnb has not provided any explanation for the suspension.
What is my LG serial number? I have 24 hours to find it or I’ll lose $500
After Ralph Pack buys several appliances from LG, he submits a request for a rebate. But LG doesn’t recognize his serial number. His deadline for submitting the rebate is tomorrow. Is his $500 out the window?
How to get your money back from a Zelle scam or accidental money transfer
Zelle, a peer-to-peer payment app, is under fire for enabling fraudulent transfers between customers and scammers. Here’s how to avoid falling for a Zelle scam.
Delta’s e-credits don’t work. How do I fix them?
When Theodore Schmiechen cancels his Delta flight, he receives credits for future travel. But the credits don’t work, and the airline is making it difficult to book a new flight. What should he do?