This NordicTrack treadmill is giving her plenty of exercise — in futility

Angela Wise decides to begin 2018 with a commitment to a consistent exercise plan. So she orders a brand-new NordicTrack treadmill. But when she receives an inoperable piece of equipment, her enthusiasm turns to frustration — and then anger. Can we help get Wise back on the right track?

Banned from Walmart over two missing cases of cat food!

Jennifer Chropkowski sees a fabulous deal on two cases of cat food at and places an order. But she only receives two cans. The retail giant promises to correct the problem, but inexplicably sends just two more cans — and a formal letter announcing that Chropkowski is now banned from Walmart. What’s going on here?

Why you shouldn’t send your underage granddaughter a gift from Wine Country Gift Baskets

Avis Brown decides to brighten her 19-year-old granddaughter’s day by sending her a basket of holiday snacks from Wine Country Gift Baskets. This thoughtful gesture backfires in a big way when a gift of wine is delivered to the young lady’s college dormitory instead.

The Sears contact information listed on Elliott solved my problem

Cherie Riley’s new Sears refrigerator had so many defects that, five months after buying it, she wanted a replacement. But Sears’ technicians and customer service personnel were not helpful. So she turned to us — and successfully resolved her own case using our Sears contact information.

I bought $48 of Balinese coffee, but the merchant charged me $4,800. Help!

When Simon Khin decides to purchase ground coffee worth $48 at the end of his recent plantation tour in Bali, he is startled to discover that he has actually been charged $4,800. But what was more shocking to Khin was Capital One’s refusal to permanently reverse this fraudulent charge.

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