I‘m often asked about the worst “gotchas” out there, and given that I wrote the book on the subject, I ought to know. But as I discover in this week’s Mint.com personal finance column, the answer is constantly changing. You’ll want to read it to find out what scams to look for in 2012. I [...]
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Remember all that talk about the passenger rights a few years ago? Well, the chickens came home to roost with the likely passage of the FAA Reathorization bill and several new DOT rules, and the news is … well, it’s hard to say for sure.
A customer who cheats a company out of rightfully-earned revenue is the ultimate “man-bites-dog” story for consumer reporters. But what would you do if you could cheat — and get away with it?
Want to travel like an insider? Well, now you can.
What if you could take the Travel Troubleshooter on your next trip? Well, in a few days, you’ll be able to. I’m excited to introduce a series of ebooks that you can download directly to your iPad, Kindle or Nook, that will help you deal with any travel problem you might encounter. And best of [...]
I‘m only a few days — hours, really — from announcing my new travel project. The suspense is killing me! So here’s what I’m going to do: Tomorrow, when I’m on stage at the Philadelphia Inquirer Travel Show (I’m appearing from 10:30 to 11:30 a.m.) I’ll make my announcement. But … if you want to [...]
I have some very exciting news.
Welcome to 2012! I have a couple of really useful consumer columns to ring in the New Year on Mint.com, including your stories of being ripped off — and surviving it — my true confessions of being scammed (and what you can learn from it).
This is the time of year for the legendary “mileage runs” — the fabled flights to nowhere that elite-level frequent fliers take in order to retain their status. But in my latest National Geographic Traveler column, I wonder if the game is worth playing at all.
It’s been fixed, but you might notice a few extra headlines from me. I apologize for the hiccup. Have a great weekend.
I’m leading off today’s newsletter with the unusual story about a passenger who says she suffered multiple bug bites on a recent flight. Did her airline do enough to help her?
This is the busiest time of the year for a consumer advocate; travelers are emailing me and calling my phone at all hours, asking for assistance. But consumer journalism is not cheap, which is why your help is desperately needed during this holiday fundraiser.
Grannies being strip-searched? Seriously?
We’re neck-deep in the busiest travel period of the year, and I’ll be around to make sure you survive it. I’m here for you 24/7 to help fix your consumer problems. Here’s my personal email address.
This is one of the busiest travel weeks of the year, and I’m right here in case you need me. But I’m only sending one newsletter this week, because let’s face it, do you really want anything to interfere with your shopping on Black Friday?
Elliott is consumer advocate 
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