Elliott’s E-Mail/July 22, 2008
The airline industry is contracting right before our eyes. But your next trip doesn’t have to be affected. This week’s issue is filled with survival strategies that will help you pull through.
Elliott’s E-Mail/July 15, 2008
Gas prices got you down? Take a number. The airline industry is screaming about high energy costs. But as I discover this week, they aren’t paying the highest oil prices. You are.
Elliott’s E-Mail/July 8, 2008
We’re all feeling it. That sense of indignation, as summer crawls along and travel goes from bad to worse. This week, I share several stories about outrage — and payback.
Elliott’s E-Mail/July 1, 2008
Have a look at this week’s newsletter. Complexes are treated. Problems are solved. It’s a feel-good issue of Elliott’s E-Mail.
Elliott’s E-Mail/June 26, 2008
In a summer filled with travel problems, it’s good to think about solutions from time to time.
Elliott’s E-Mail/June 17, 2008
What will they think of next? We have to stop asking ourselves that question. Because whenever we do, the airline industry finds something else they can charge us extra for. Last week, US Airways shocked us by saying it would make us pay for drinkable water. Yes, water. And that’s not all …
Elliott’s E-Mail/June 10, 2008
Like life, travel is full of ups and downs. It can be funny, like last week’s “debut” of the fake airline Derrie-Air. And it can be tragic, like when you come home from assignment to find that a dear friend has died. This week, I share some of both with you.
Elliott’s E-Mail/June 3, 2008
Customer service agents going above and beyond the call of duty? Frivolous lawsuits against airlines? Those are just two of the strange but true items I’ve covered in this week’s newsletter.
Elliott’s E-Mail/May 28, 2008
You don’t need a survey to tell you that being a traveler this summer — which unofficially started last weekend — is gonna be rough. But this week, just in case you weren’t sure, I’ve got a few. You’ll also find an overabundance of new posts from my site and Tripso, the other travel site I edit.
Elliott’s E-Mail/May 22, 2008
“Fee me!” That’s all I can say. The stories in this week’s newsletter speak for themselves.
Elliott’s E-Mail/May 14, 2008
Fasten your seatbelts, folks. It’s almost that time of year again. Seems everyone is thinking about summer travel this week — whether it’s silly predictions or summer blockbusters, or maybe just surviving. I’ve got it covered from every angle. Plus, there’s a fun new MSNBC column about boarding a plane and a troubleshooter involving Cognac and a cruise.
Elliott’s E-Mail/May 7, 2008
Given the current state of the travel industry, no one should be surprised, that more people are heading to court to settle their differences with an airline, car rental company or hotel. In this week’s MSNBC column, I break it down for you. Don’t forget to check out the blog posts on a wide range of fascinating topics, from fax scams in Cancun to Yellow Fever-induced paperwork problems.
Elliott’s E-Mail/April 30, 2008
It’s the final week of our fundraiser, and your last opportunity to cast a protest vote against the way travelers are being treated. The travel industry wishes you wouldn’t, but with four airlines in the throes of a merger that will hurt air travelers and with new fees popping up everywhere you turn, I’ve gotta ask: why wouldn’t you?
Elliott’s E-Mail/April 23, 2008
At a time when travelers are disenfranchised like never before, becoming an underwriter of Elliott’s E-Mail is a powerful statement — an act of civil disobedience, if you will.
Elliott’s E-Mail/April 18, 2008
Whether it’s Delta Air Lines and Northwest Airlines standing at the altar, assuring us their proposed merger would be a “win-win”, or the Transportation Department symbolically bumping up the compensation for bumped passengers, we travelers have been promised a lot this week. But will any of it really improve the travel experience? I doubt it. Read this week’s issue and then decide for yourself.