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The Travel Troubleshooter
A feature about cases that couldn’t be advocated.
Vantage Travel shortchanged me. Now it’s giving me the silent treatment
Our Norwegian Cruise Line mini-suite didn’t come with a tub
Does travel insurance cover a presidential vacation interruption?
Iberia lost my bag and ruined my vacation, so why won’t it buy me an iPad?
This case tugged at our heartstrings — until we saw the paper trail
Passenger’s SAS booking out of step with reservation
CarRentals.com won’t cancel my reservation
This student loan isn’t late — it’s deferred
Hey Cheapoair, where’s my extra seat?
You’ll never believe some of the cases we get here
“There is no way I am going to allow you to steal all that money from me”
They warned me my points would expire, then they disappeared — can you help retrieve them?
A yellow fever shot gave him a red light for trip to Argentina
For the last time, please stop buying these gift cards!
“I was hoping a supervisor would feel sorry for me”
Zika bites my St. Kitts vacation — why won’t airline refund my ticket?
When Carnival denies boarding, do we stand a chance in court?
How can we help you if you go away?
My son was bumped from his flight — where’s his compensation?
Kia’s disposition fee was “100000 percent glossed over”
Too many cards in the deck of misfortune
If you’re going to play the loyalty game, play to win
No, your dog’s demise isn’t enough reason for a travel insurance claim
Lexus is giving away free cars
Credit card declined, but do I really have to repurchase my upgrade?
How one little Hertz clutch case mushroomed into a world of trouble
Turkey is “completely unsafe” — isn’t there a workaround?
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